Blofit Water Bottle – 2.7 Liters

At Oplix, we strive to ensure customer satisfaction. Therefore, we offer a flexible return and exchange policy under the following terms:

First: Returns

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  Customers have the right to request a return within 7 days from the date of receiving the product.
  
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  The product must be:
  
  
  In its original condition
  
  
  Unused
  
  
  In its original packaging with all accessories included
  
  
  
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  If there is a manufacturing defect or an error in the order, the store will cover the shipping costs.
  
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  If the customer wishes to return the product without any defect, the customer will bear the shipping fees.
  

Second: Exchanges

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  Products can be exchanged within 7 days from the date of receipt.
  
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  شروط exchange requirements:
  
  
  The product must be unused
  
  
  The original packaging must be intact
  
  
  
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  Exchanges are accepted in the following cases:
  
  
  Manufacturing defect
  
  
  Receiving a different product than ordered
  
  
  

Third: Non-returnable Products

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  Products that have been used or damaged due to misuse
  
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  Products that have been opened and used in a way that affects their resale value
  

Fourth: Request Process

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  Return or exchange requests can be submitted via:
  
  
  Customer service WhatsApp: 966531055576
  
  
  Email: info@oplix.co
  
  
  
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  The following must be provided:
  
  
  Order number
  
  
  Product photo (in case of an issue)
  
  
  

Fifth: Refunds

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  Refunds are processed within 5–10 business days after receiving and inspecting the product
  
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  Refunds are issued through the same payment method (some payment gateways may deduct fees up to 15%)